What To Expect During Your In-Home Shutter Consultation

Neil Blackwelder

Before you determine what window treatment to buy, some companies, like Sunburst, send out a rep for an in-home consultation. By bringing products to you, we can show you how different shutters, blinds, and shades would match up to your windows. Now you can create the perfect choice by visualizing how different products looks in your own room.

But what actually goes on during an in-home consultation? And how will meeting a representative in your home help you better choose the perfect window treatment? Even though every in-home consultation is individualized, there are a few constants that you should experience.

Detailing A Typical In-Home Shutters Consultation

Homeowners choosing between samples of window treatments.

Begin by making an appointment by calling your local representative. If you already can picture the perfect coverings for you window, like our Polywood® plantation shutter, then we will make it a point to bring you a variety of options available for your preferred treatment. We will also offer alternatives, so you can be sure that your windows match your ideal.

When we arrive, we’ll sit down and talk about what you are looking for in a window treatment. We’ll spefically ask about your lighting, privacy, and energy efficiency needs, and we’ll ask about hard-to-reach or specialty-shaped windows. Your representative will also want to know how your windows are used and what style you want to acheive. We want to achieve your final vision, so the more you can explain, the better.

We might show you many different products to see which ones match your decor and work with your windows. Most clients need to try out a few different product lines, like comparing Polywood with our real-wood Ovation® shutters or picking the best stain to coordinate with the room. We’ll also demonstrate all the options available for the covering, like available colors, louver sizes, or hidden tilt-rods.

Once you make your pick, we’ll find percise measurements of your windows. We generally measure the windows throughout the house—even if you only plan to buy window treatments for some of your windows. We get multiple measurements because many of our customers ask to be able to order additional window treatments with just a phone call. At the end of the appointment, we will walk you through a detailed, written quote, so there are no phantom numbers on your invoice.

Alt text: Sunburst Shutters van parked at customer's home. 

Red Flags For A Bad In-Home Shutter Consultation

While we are sure that Sunburst will carry out professional in-home consultation, there are some red flags you should never see from any window treatment rep. As they say, the quality of the consultation usually equals the quality of the window treatments.

Primarily, your rep should respect your home. They should come to your house as scheduled, clean and presentable, and offer to cover their shoes with shoe booties. Your rep should always give you product and company brochures and pricing details.

When it comes to price, you should be given a detailed written quote. Don’t accept a vague guess, scribbled on a blank page or the back of a business card. And never accept pricing estimates if they won’t measure your windows. You want to understand how much you should pay and why. Don’t forget to look at references and online reviews.

You Can Expect An Enjoyable In-Home Consultation With Sunburst

At Sunburst, we strive to match your windows with the best window treatment. Our reps strive to be courteous, professional, and knowledgeable. And we make sure to walk you through a detailed pricing estimate and product details. Just contact us at 980-231-1116 to schedule your in-home consultation.